Service Level Agreements

Based on a full maintenance plan we aim to ensure maximum availability of your equipment against minimal and controlled costs.
Our service level agreements are tailored to your individual needs, ranging from support on request up to fixed price performance contracts. In the later case we take full responsibility for the analysis and management of your maintenance plan.
With our Service Level Agreements we can offer you:
- Support Contracts
- 24hrs help desk support
- remote diagnostics via internet or modem
- call-out support
- Service Contracts
- maintenance
- on-site management
- spare part management
- performance contracts
